REENA ROSHIBA CHRISTINA


Miss REENA ROSHIBA CHRISTINA
Mobile # 050-5361231

Desired Field

Looking forward to work in Sales, Marketing, Telemarketing, Telesales, Customer Service, Business Development, Sales Coordination and Management.


Career Objective

To work in positions where I can utilize and build upon my past experience. Be part of a professional organization, where I would gain exposure to global market trends and work as a part of a motivated team and grow.


Strengths

Self-motivated, Accepts challenges, Aggressive, Disciplined, Sincere to the assigned task, Planned, Well trained in sales and marketing with A WILL TO WIN.


Educational Qualification

Masters Degree in Arts- English Literature
Masters Degree in Business Administration โ€“ Marketing
Diploma in Ministry.
English typing 1st Class


Computer Background

MS Word , Excel , Powerpoint.


Professional Experience

A Publications Company In Abu Dhabi.
Corporate Business Executive Sepโ€™5th 2001 till date.
Duties include Sales and Marketing,, telesales, advertisement space selling involving Direct Marketing and telemarketing, market survey and research, demonstrating cost effectiveness, Call Control Management By Logging Customer Data, Prioritizing Classifying Delegating, Organizing General Office Management And Correspondence. Managed And Created Data Bases.
Achievements: Secured excellent exposure to UAE markets, customer behavior and psychology and know-how to effectively market in the Gulf


XEROX INDIA
Key Account manager (Sales Account Manager),Bangalore, India for a period of one year.
Xerox India is an affiliate of Xerox,USA
Responsibilities included the handling of Major Corporate, State and Central Government of India in South for XEROX business solutions and Photocopiers.
My responsibilities include those related to Marketing, Sales and Customer service Administration of products, services offered by the organization. Created Trainers In The Process.
Costing Inputs To The Accounts Departments. Cost ‚Benefits Analysis, Making Propositions To The Directors, Setting And Implementation Of Control Standards Relating To Input/Output, Recovery, Etc. Launches And Exhibitions, Demonstration And Presentation.
Marketing of services to the corporate sectors & Organizations with special emphasis on the direct sales network and identifying new channels of marketing.
Liaison With Governmental Agencies, Trade Promotional Organizations Commercial And Media Set-Ups, Client Servicing, Creation Of An In-House Advertisement Agency, Selection And Interaction With External Advertising Agencies, Publicity And Image Management Agencies, Preparation Of Report Formats, Reporting Systems And Its Maintenance With The Involvement Of The MIS Department To Manage Different Functional Areas Such as stock /Inventory, Sales Projection Volumes, Market Survey, Research And Prospecting, Use Of decision support Tools.

Achievements: Surpassed Targets on innumerable occasions,explored huge business opportunities and trained sales people into effective go-getters.

Reason for leaving: Moved to Abu Dhabi.

MOTOROLA PAGEPOINT SERVICES, INDIA LTD
Period : January 1999-2001 Business Development Executive, Wireless Communications (Paging Network)
Pagepoint Services India Ltd is a joint venture between Motorola and its service center. Pagepoint shares Motorola‚ commitment to quality and innovation, and strives to bring quality of services, Reliability and innovative value added services to its customers. This worldwide experience provides service of international standards, leading to business efficiency, growth and profits.

Responsibilities:

— Proper identification and tapping of potential clients through direct meeting / telecon
— Generate repeat business from a set list of existing corporate customers.
- Training of Sales
— Retention, development and value addition of existing customers.
— Multiplying revenue through value added solutions.
— Collections very much on time.
— Consistency in target achievement.
— Direct Marketing, Customer Service, Tele Marketing
— Breaking down competition business and adding them to our network.
- Sell the product at the highest rate possible to increase revenue to the company.
- Strategic planning and business development / Sales analysis, competitive analysis, sales and inventory projections.
- Develop new clients and increase the market share through excellent rapport building, personal approach, consistent follow up and technical support.

Achievements:
Awarded the most valuable employee twice in the same year (one during probation) for my excellent performance in terms of sales and other activities.
Consistent in target achievement. Worked in tandem with other departments of the organization with respect to client requirements resulting in TOTAL CUSTOMER SATISFACTION. Never had outstanding overdue. Maintained a highly satisfied client base. Immediate attention to any queries.




CEASEFIRE PROTECTION (formerly real Value)(Industrial Range)
Nov 1996 to Dec 1998

Senior Executive ‚Sales

Ceasefire is one of the leading manufacturers of fire fighting and fire protection equipment in the country. The popular brand CEASEFIRE is manufactured and marketed in India.
— Direct sales to institutions, Industries.

— Support to existing clients.
— Collection.

— Telemarketing, Customer service
— Understanding customerโ€™s personal obligation and satisfying them within the framework outlined by the company.
ยท Providing good customer satisfaction by ensuring prompt service.
— Star performer in sales. Consistently achieved target over and above.
— Regulated the credit period as per the norms of the company.
— Was always rewarded by the incentives / gifts.


BANGALORE ROADLINES

1993 to Nov 1996 Business Executive
Bangalore Roadlines is one of the leading transporters of cargo and goods to all parts of the country, which is extended across all the metros of the country.

Responsibilities

— Tapping of the market for new clients.
— Ensure service delivery to the client.
— Collection
— Direct marketing
— Tele Marketing.
— Documentation


PERSONAL DETAILS:

Name : Miss Reena Roshiba Christina

Date of Birth : 01 June 1971

Visa : Residence( Transferable)

Nationality : Indian

Marital Status : Single
Religion : Christian
Driving : Indian Driving license for Car, Bike(UAE license can be taken if job requires at the earliest)
Phone : 050-5361231
e-mail : roshibac@hotmail.com

E-mail:
ramanlekhi@yahoo.com